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Article

How not to mismanage Cloud Service Management - Part 2.

In this series, we aim to explore the challenges organizations face when adopting cloud-based solutions. In the first part of the series, we examined the design and lifecycle of services. Now, in Part Two, we will focus on the ITSM processes that we believe are most critical when dealing with cloud solutions.The third and final part of this series will cover governance and cost control.

7 min read

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How not to fail at Cloud Service Management - Part 1

What should companies look out for to avoid the pitfalls of cloud services? Cloud services pose serious challenges for businesses. It is crucial for companies to develop effective service management that enables them to take advantage of the benefits of the cloud. However, without proper processes, policies, analysis and communication, cloud strategies can easily fail and lead to dissatisfaction rather than the expected business value.

7 min read

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Article

Control of the Business Intelligence area in credit institutions

The National Bank of Hungary (MNB) imposes various data reporting obligations on credit institutions in the context of its supervision of the financial sector. These are required for the MNB's statistical activities (e.g. disclosure) and for the central bank information system. Extraordinary data reporting may also be required by an administrative decision, but there are also, for example, data reporting requirements imposed by EU legislation.

7 min read