Digital transformation, data-driven business, artificial intelligence... and many other exciting topics – from our perspective! In our continuously evolving blog, you’ll get a glimpse into these and other fascinating professional areas, as our colleagues share insights from hands-on project experience.
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How Not to Mismanage Cloud Service Management - Part 3
In this blog series, we explore the challenges organizations may face when adopting increasingly popular cloud-based solutions. In the first part, we looked at how cloud services are designed and managed throughout their lifecycle. In the second part, we reviewed the ITSM processes that, based on our experience, are the most critical when it comes to cloud adoption. The third and final part will focus on governance and cost control.
4 min read
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Why Not Let a Robot Handle Repetitive Tasks, When Human Creativity is Worth So Much More?
Digitalisation and AI are no longer solutions of the future: they are transforming the way we work here and now. Robotic Process Automation (RPA) and automation tools like Microsoft Power Automate are taking over repetitive tasks, freeing up human capacity for higher-value work. But what does this actually look like in practice?
5 min read
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Technical data warehouses
Technical data warehouses, especially in the energy sector, play a critical role in data collection and management. These data warehouses are systems that collect, store and analyse large amounts of data from different energy sources. Energy technical data warehouses have many technical features and complex architectures.
11 min read
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Can you understand a table without headers?
The Key to Successful Data Warehouse Integration Projects: Effective Collaboration with Source System Stakeholders. Many tend to focus only on business stakeholders during data warehouse integration projects, yet source system stakeholders are just as critical. Their involvement (securing their “buy-in”) is a key prerequisite for a successful integration—whether it’s about data loading or understanding the data itself. Effective collaboration with source system stakeholders in the assessment phase determines the success of a project through three key factors.
3 min read
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How Not to Mismanage Cloud Service Management - Part 2
In this series, we aim to explore the challenges organizations face when adopting cloud-based solutions. In the first part of the series, we examined the design and lifecycle of services. Now, in Part Two, we will focus on the ITSM processes that we believe are most critical when dealing with cloud solutions.The third and final part of this series will cover governance and cost control.
7 min read
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IT Governance: the challenges of IT and business leadership in the era of digital transformation
Improving the performance of IT as a business area is a continuous expectation from company management. In a world of digital transformation, business leaders are constantly faced with the challenge of implementing and using new IT (Information technology) and OT (Operational technology) tools with unknown opportunities and risks before making business decisions. Without clear, professionally based guidance and recommendations, decisions can have unforeseen consequences. Choosing the wrong technology, even a missed opportunity, can have a significant impact on the performance of a company's senior management.
4 min read